Watsons H&B Asia 2025 Regional Strategic Conference

GUIDE IN MALAYSIA

BREAKING NEWS from Robert and Caryn Click to Watch

SELAMAT DATANG KE MALAYSIA!

WELCOME TO MALAYSIA!

Welcome to Kuala Lumpur (KL) , where cultures meet and memories are made. From the iconic Petronas Twin Towers to the colorful Batu Caves, KL is full of charm, flavor, and energy. Wander through Petaling Street, shop at Central Market, and end your day in buzzing Bukit Bintang. Taste the best of Malaysia with Nasi Lemak, Laksa, Char Kway Teow, and Roti Canai. Just an hour’s drive from KL, Genting Highlands has been a beloved mountain escape for over 60 years, perched 6,000 feet above sea level with cool mountain air and stunning panoramic views. Dubbed the “City of Entertainment,” it’s home to Genting SkyWorlds theme park, Malaysia’s only casino resort, luxury hotels, world-class shows, and the new Watsons Pink Store. A perfect getaway for thrills, style, and fresh mountain vibes - all above the clouds. Get ready to fall in love with KL!

Petronas Twin Towers

Central Market

Batu Caves

Genting Highlands

I KL

GENTING HIGHLANDS 6000 FT ABOVE SEA LEVEL 60 YEARS

Escape to Genting Highlands!

ACCOMMODATION

You’ll be staying at two of Malaysia’s finest properties:

Crockfords Hotel Genting

EQ Kuala Lumpur

A luxurious stay right in the heart of KL, with world-class amenities and breathtaking skyline views.

An award-winning, all-suite hotel nestled in the cool highlands of

Genting, offering top-tier comfort and hospitality.

WEATHER

GENTING HIGHLANDS 15’C – 23’C Cozy in the morning Cooler at night Jacket sweater wear

KUALA LUMPUR 27’C – 33 ‘C Hot and humid Rain and wet Light and breathable clothes

TRANSPORTATION

Getting around is convenient and efficient:

MRT, LRT, Monorail affordable and reliable.

Grab, AirAsia Ride, Bolt widely available in both KL and Genting

Use Google Maps or Waze for accurate, real-time directions.

Public Transit

E-hailing Services

Navigation

TIME ZONE

Malaysia operates on GMT +8 , with no daylight saving time.

ELECTRIC PLUG POINT

Standard UK-style 3-pin plug (Type G) Voltage: 230V , Frequency: 50Hz

CURRENCY & PAYMENT

1. Malaysian Ringgit (RM) 2. Credit cards are widely accepted at most establishments. 3. E-wallets options: • Touch ’n Go • GrabPay • WISE • BigPay

Tip: It's handy to keep small change for street food & local markets

DAY 1 AGENDA

Monday, 26 May 2025 | Arrival & Welcome Experience

Dress Code: Casual – Jeans / Pants, Comfortable Top, Sports Shoes / Flats.

15:00

Meet at EQ Hotel, Lobby

15:30

Transfer to City Sightseeing (Hop-On Hop-Off tour)

17:00

Watsons Store Visit at The Exchange TRX

18:30

Welcome Dinner at Barkar ⭐ MICHELIN SELECTED 2025.

A cooking concept of rough wood fire open flame dining revolves around Southeast Asian and Malaysian flavors.

20:30

Optional: 1. Durian at DurianBB Park, KL 2. City Walk at Petaling Street 3. Return to EQ Hotel

21:30

Return to EQ Hotel

DAY 2 AGENDA

Tuesday, 27 May 2025 | Heritage & Highland Adventure

Dress Code: Casual - Watsons Jacket, Jeans / Pants, Comfortable Top, Sport Shoes / Flats.

06:30 to 07:15

Breakfast in Hotel

07:30

Depart from EQ Hotel to Genting Highlands via Batu Caves

08:30

Visit Batu Caves

09:00

Continue Journey to Genting Highlands

10:15

Visit & Shopping at Genting Highlands Premium Outlets (GPO)

11:15

Depart from GPO to Crockfords Hotel

11:45

Arrive at Crockfords Hotel

12:00

Lunch at La Fiesta Authentic Spanish Cuisine

13:30

Visit Watsons 1 st Pink Store at SkyAvenue

14:30

Hotel Check-in at Crockfords Hotel, Resorts World Genting Free & Easy

15:30–18:30

Spa Sessions 15:30 – 16:30

Group 1: Caryn Loh, Irene Lau,

Lilis Mulyawati, Alice Huang

16:30 – 17:30

Group 2: Robert Sun, Danny Hoh,

Pat Jayanama, Mete Yurddas

17:30 – 18:30

Group 3: Jefferson Go, Tat Lau Derek Miller

19:00

Dinner at Yu Palace Special Curated Chinese Delights

20:30

Free & Easy

DAY 3 AGENDA

Wednesday, 28 May 2025 | Team Unity & Strategy Day 1

Dress Code for Team Building: Provided: Drumming Outfit, Tshirt, Jacket, Sport Shoes

To Bring: Own Black Comfortable Pants Dress Code for Workshop: Smart Casual

07:00 – 08:30

Breakfast in Hotel

08:45

Gather at Crockfords Hotel, Lobby

09:00

Team Building #1 : Chinese Drumming

10:15

Team Building #2

12:30

Freshen Up

13:00

Lunch at GICC Meeting Room 5

14:00

Workshop #1: Breakthrough Strategies and Best/Effective Practices in Talent Development Workshop #2: GOBE : Winning Through Our Own Brand

16:00

18:00

Summary & Recap of Day 1 Meeting

19:00

Dinner at Park Avenue Lounge

20:30

Free & Easy

DAY 4 AGENDA

Thursday, 29 May 2025 | Strategy Day 2 & Celebration

Dress Code: Smart Casual

07:00 - 08:30

Breakfast in Hotel & Check Out

08:45

Gather at Crockfords Hotel, Lobby

09:00

Workshop #3: Stronger Customer Loyalty Through Watsons Club O+O

11:00

Workshop #4: O+O Strategy Focusing on Our Own Platform

13:00

Lunch at GICC Meeting Room 5

14:00

Alignment Presentation

14:30

Summary & Recap of Day 2

15:00

Closing & Group Photo

15:30

Depart to KL

18:00

Check-in @ EQ Hotel

19:00

Closing Dinner at Sabayon & After Party at Sky51

DAY 5 AGENDA

Friday, 30 May 2025 | Farewell & Departure

06:30 - 10:30

Breakfast in Hotel

12:00

Check-out & Transfer to KLIA Free & Easy

STORE INFO IN MALAYSIA

Watsons at The Exchange TRX, Kuala Lumpur

Located in the heart of Kuala Lumpur’s newest lifestyle and financial hub, The Exchange TRX, this Watsons store is a premium store, a showcase of modern retail innovation. The store features the latest in health and beauty offerings, immersive displays, and digital conveniences that reflect the future of customer experience. It's a must-visit flagship that brings together beauty, wellness, and tech-forward design.

Key highlights

K-Pop Land, Pop Mart Corner, Watsons To-Go Travel Bay, Hair-revolution and more.

Malaysia’s First Watsons Pink Store, SkyAvenue Genting Highlands

Perched among the cool mist of Genting Highlands, the Watsons Pink Store is a vibrant celebration of style and self-expression. Designed in signature pink, this one-of-a-kind store combines beauty, fun, and empowerment into a bold concept. It offers exclusive products, unique photo zones, and is designed as an Instagrammable haven for beauty lovers.

Key highlights

Trendsetter Area, Blend & Glow, Malaysia Beauty, Japanese Beauty, Korean Beauty, Beauty Tools, Beauty on the Go and more.

FUN THINGS TO DO IN MALAYSIA

Cultural Checkpoints

Interested in discovering Malaysian culture? Here are some must-visit cultural landmarks that offer a glimpse into the heart of our heritage: • Central Market – A vibrant space filled with local crafts, traditional art, and unique souvenirs. • Petaling Street – Explore the bustling streets of Chinatown, rich with history, food, and charm. • Kwai Chai Hong – A beautifully restored alleyway showcasing nostalgic murals and stories of old KL. • KL Tower – Enjoy breathtaking views of the city from one of the tallest towers in the world. • Batu Caves – Visit this iconic Hindu temple set within majestic limestone caves.

Shopping Checkpoints

Ready for a little retail therapy? Explore some of KL’s top shopping spots: • Suria KLCC Shop beneath the iconic Petronas Twin Towers, where fashion meets elegance. • Pavilion Kuala Lumpur A stylish mall in the heart of Bukit Bintang, perfect for both international brands and local delights. • Bukit Bintang The city’s most vibrant shopping and entertainment district — there’s always something happening here. • The Exchange TRX KL’s newest lifestyle and shopping hub, combining modern luxury with curated experiences. • IOI City Mall One of the largest malls in Southeast Asia and the second newest in Asia. Truly worth the short trip.

THINGS TO BUY IN MALAYSIA

What to Buy in Malaysia? Looking for the perfect souvenir or a local treasure to bring home? Don’t miss these Malaysian must-buys:

Look out for exclusive Watsons Malaysia products, halal-certified skincare, and homegrown brands such as Hygr, Chuck’s, Lafre, GOTE, Shero and more. LOCAL BEAUTY PRODUCTS

Traditional Malaysian textiles with distinct characteristics and uses. BATIK & SONGKET

Beryl’s chocolates, Dodol, White Coffee, Gula Melaka cookies, White Penang Curry Noodles packets, Crunchy Keropok Lekor or Tempeh Chips. LOCAL SNACKS & TREATS

MICHELIN LOCAL FOOD GUIDE

Heun Kee Claypot Chicken Rice 59, Jln Yew, Pudu, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Limapulo 50, Jalan Doraisamy, Chow Kit, 50300 Kuala Lumpur, Wilayah Persekutuan KL

Ah Hei Bak Kut Teh 33A, Medan Imbi, Imbi, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Sri Nirwana Maju 43, Jln Telawi 3, Bangsar, 59100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Lai Foong Lala Noodles 99, Jalan Sultan, City Centre, 50000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

De.Wan 1958 by Chef Wan The Linc, 360, Jln Tun Razak, Taman U Thant, 50400 KL, Wilayah Persekutuan KL

Coast by Kayra Lot G03-G05, Ground Floor, The Starhill, 181, Jln Bukit Bintang, Bukit Bintang, 55100 KL, Wilayah Persekutuan KL

Hai Kah Lang TRX 32 & 34, Jalan Utara, Off, Jln Imbi, Imbi, 55100 KL, Wilayah Persekutuan Kuala Lumpur

LOCAL FOOD MUST EAT Malaysia is a food paradise! Here's a list of must-try dishes: • Nasi Lemak Fragrant rice cooked in coconut milk, served with spicy, flavorful sambal, fried anchovies, peanuts and boiled egg. • Roti Canai Flaky flatbread served with dhal or curry — a breakfast staple! • Satay Skewered grilled meat served with peanut sauce and pressed rice. • Char Kway Teow Smoky stir-fried flat noodles with prawns and Chinese sausage. • Teh Tarik Malaysia’s national drink – “pulled” milk tea with creamy foam on top.

MALAYSIA’S RESTAURANT NEAR YOU • BananaBro – South Indian banana leaf rice with curries and fried chicken. • Bijan Bar & Restaurant – Refined Malay cuisine with a contemporary touch. • Grand Harbour – Classic Cantonese cuisine and dim sum. • Grand Imperial – Premium Chinese fine dining. • Grandmama’s – Familiar Malaysian home-style dishes. • Madam Kwan – Signature Malaysian meals with a modern twist. • Murni Discovery – Bold local fusion dishes in generous portions. • NZ Curry House – Hearty Indian meals served with rice or flat-bread. • Oriental Kopi – Local breakfast sets, noodles, and traditional coffee. • Overseas Imbi – Traditional Chinese dishes and famous roast meats. • Pao Xiang Bah Kut Teh Restaurant – Herbal pork rib soup (Bah Kut Teh). • Pelita – Malaysian-Indian staples like nasi kandar, roti canai, and spiced curries. • Putien – Light and delicate Fujian-style Chinese cuisine. • Q Bistro – Malaysian-Indian fusion with popular dishes like nasi lemak and roti. • Village Roast Duck – Crispy Hong Kong-style roast duck and meats.

Food Delivery Apps

Too comfy to head out? Enjoy local delicacies delivered straight to your hotel via: • GrabFood • Foodpanda • AirAsia Food

We sincerely thank all the Watsons Regional Leaders for your presence and contributions to the H&B Asia Conference 2025. Terima Kasih & Jumpa Lagi! Thank You & See You Again!