05_Preread_StoreStrategy
Key technological advancements in advanced markets – the US
Mobile & Omnichannel Technology
Personalization & Customer Data Platforms
Automation & Robotics
Retail Media & Digital Ad Platforms
Seamless integration of digital and physical experiences
Use of big data and AI to tailor offers, pricing, and experiences
Use of robots for shelf-scanning, warehouse fulfillment, and even delivery
Monetizing shopper data through retail media networks
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Amazon advertising
Personalized product recommendations via gen AI
Walmart connect
“Drive Up” mobile order pickup
Target roundel
Instacart’s carrot ads
Autonomous shelf scanners and backroom bots
eBay advertising
Appointments and mobile stylist integration
Delivering in-app, in-store, and email marketing personalized to shoppers
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Appointments, price matching, curbside pickup
Predictive analytics for coupons and product suggestions
Kiva robots in fulfillment centers
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Source: broker reports, public articles
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