06_Asia_Customer_Loyalty_PrereadPublication

ASIA STRATEGY IN DRIVING LOYALTY From Points to Possibilities!

Members’ Retention: Points Exchange

To strengthen member loyalty and drive greater engagement in online-to-offline (O+O) interactions, How it works: Members can seamlessly convert their Watsons Club Points into credits within participating merchants' loyalty programs. Example: 1 Watsons Club Points = 1 Petronas Mesra Points

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1,000 Watsons Points

Points Exchange

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