03_WIOBIZ_Pink_Store
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Slide 1: Strategic Priority: O+O Feedback from WIOBIZ Version 3 May 2025
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Slide 2: Strategic Priority’s from 2024 H&B Conference:
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Slide 3: Strategic Priority: O+O 1. Enhance end-to-end customer journey through better system stakeholder collaboration (p.1/2)
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Slide 4
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Slide 5: Strategic Priority: O+O 2. Differentiation of Watsons Online Shopping (p.1/3)
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Slide 6: Strategic Priority: O+O 2. Differentiation of Watsons Online Shopping (p.2/3)
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Slide 7: Strategic Priority: O+O 2. Differentiation of Watsons Online Shopping (p.3/3)
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Slide 8: Strategic Priority: O+O 2. Differentiation of Watsons Online Shopping (p.3/3)
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Slide 9: Strategic Priority: O+O 3. Watsons OP as H&B Marketplace (p.1/1)
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Slide 10: Watsons Seller Centre: Current Barriers to creating a Watsons Marketplace
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Slide 11
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Slide 12: Watsons Seller Center Core Features
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Slide 13: Key Projects Roadmap for Watsons Seller Center, Online selling of In-Store Consignment items
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Slide 14: Strategic Priority: O+O 4. O+O Stores of the future (p.1/1)
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Slide 15: 3rd Party Marketplaces Improving Online Business in Marketplaces (p.1/1)
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Slide 16: Appendix:
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Slide 17: Member Experience Enhancements - Member Missions
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Slide 18: Member Experience Enhancements - Member Digital Card Face, Point Sharing, Point Donation
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Slide 19: Member Experience Enhancements - Redemption Centre
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Slide 20: Own Platform Online Coupons
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Slide 21: Own Platform Online Coupons – 2024 11.11 Performance
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Slide 22: Own Platform O+O Coupons – can use online or in-store
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Slide 23: Mix & Match Promotion – execution for online
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Slide 24: “Add-on Deals” (p.1/3) Encouraging customers to add extra items to their order
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Slide 25: “Add-on Deals” - Entry Points (p.2/3)
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Slide 26
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Slide 27: AI Marketing Automation (AIMAS) System to allow auto-triggering of communication to customers based on specific behaviours, enabling a more personalized shopping experience
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Slide 28: AI Chatbot
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Slide 29: Checkout 3.0 Enhancements
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Slide 30: Thank you
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Slide 1
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Slide 2
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Slide 3
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Slide 4
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Slide 5: Store Facade
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Slide 6: Overall Store Look & Feel
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Slide 7: Overall Store Look & Feel
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Slide 8: What's NEW in Category !!
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Slide 9: What's NEW in Category !!
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Slide 10: What's NEW in Category !!
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Slide 11: What's NEW in Lifestyle !!
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Slide 12: What's NEW in Experiential Zone !!
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Slide 13: What's NEW in Experiential Zone !!
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Slide 14: What's NEW in Experiential Zone !!
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Slide 15
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